Available now(424) 235-7879

How to prove a negligent security caseStart with what the owner was told.

To prove a negligent security case in California, an injured person shows that the owner could reasonably anticipate the crime, that its safety steps were not reasonable, and that a reasonable step would more likely than not have prevented the attack or the injury. Written warnings to the owner or manager are usually the center of that proof.

In this guide

This page was checked against the statutes, the 2026 edition of California's civil jury instructions and the cases it cites on November 11, 2026. Our negligent security page explains who these claims can be brought against, and our premises liability page covers injuries caused by the condition of a property.

Elements of the claim

CACI No. 1000, the premises liability jury instruction, requires proof in a negligent security case that the defendant owned, leased, occupied or controlled the property and "was negligent in the use or maintenance of the property." The injured person must also show harm, and that the negligence "was a substantial factor in causing" it. CACI No. 1005 adds the duty that applies to crime. In practice the case turns on three questions: whether the attack was foreseeable, whether the owner's safety steps were reasonable, and whether a reasonable step would more likely than not have prevented the attack or the injury.

Duty and breach

California's jury instruction on crime on property, CACI No. 1005 (2026 edition), says that a landlord or the owner of a business open to the public "must use reasonable care to protect" tenants, guests or patrons "from another person's criminal conduct on" the property "if the [owner/landlord] can reasonably anticipate that conduct." Whether that duty exists is decided by the judge; whether the steps the owner took were "adequate and reasonable under the circumstances" is decided by the jury.

The judge's ruling on duty can end a negligent security case before trial. "Foreseeability, when analyzed to determine the existence or scope of a duty, is a question of law to be decided by the court" (Ann M. v. Pacific Plaza Shopping Center (1993) 6 Cal.4th 666). Several cases on this page ended on summary judgment, a ruling made from written evidence without a trial, so proof of warning signs is gathered early.

Prior similar incidents

Prior similar incidents are earlier crimes on the same property of the same general kind as the attack. They are the usual proof that an attack was foreseeable. In Ann M. (1993), the California Supreme Court held that the foreseeability needed to require security guards "rarely, if ever, can be proven in the absence of prior similar incidents of violent crime on the landowner's premises." In Castaneda v. Olsher (2007) 41 Cal.4th 1205, the Court said a plaintiff seeking guards must show "prior similar incidents on the premises or other sufficiently serious 'indications of a reasonably foreseeable risk of violent criminal assaults.'" Prior incidents are the main proof of foreseeability, but not the only one. Our page of California negligent security cases states each holding in one paragraph.

Nearby crime and general trouble

Crime nearby and general disorder are weaker proof of foreseeability than violence on the property itself. Castaneda v. Olsher (2007), citing Ann M., said crimes at an immediately neighboring, substantially similar business "can help to show the requisite foreseeability." In Sharon P. v. Arman, Ltd. (1999) 21 Cal.4th 1181, the Court refused to treat underground parking garages as "so inherently dangerous" that guards were required without prior similar incidents. A Court of Appeal held that knowing of "a general potential for rowdy or troublesome conduct by bar patrons" did not make "aggressive parking lot assaults reasonably foreseeable" (Williams v. Fremont Corners, Inc. (2019) 37 Cal.App.5th 654, as quoted in CACI No. 1005).

The sliding scale

California courts weigh how foreseeable a crime was against how burdensome the missing safety measure would have been. Castaneda v. Olsher (2007) adopted this method from Vasquez v. Residential Investments, Inc. (2004) 118 Cal.App.4th 269: "The more certain the likelihood of harm, the higher the burden a court will impose on a landlord to prevent it; the less foreseeable the harm, the lower the burden a court will place on a landlord." Castaneda calls it a "sliding-scale balancing formula," quoting Delgado v. Trax Bar & Grill (2005) 36 Cal.4th 224. A cheap repair needs little warning, and hiring guards needs a great deal. The table below shows where the published cases place four common measures.

Security measures, the burden California courts assign them, and the foreseeability the cases require
Security measureBurden, as the courts describe itForeseeability requiredCase
Hiring or posting security guardsRarely, if ever, a "minimal burden"Heightened: usually prior similar violent crimes on the propertyAnn M. v. Pacific Plaza Shopping Center (1993); Delgado v. Trax Bar & Grill (2005)
Acting to remove a dangerous tenant, up to evictionEviction "cannot be considered a minimal burden"Violence by that tenant or the tenant's guests that is highly foreseeableCastaneda v. Olsher (2007); Madhani v. Cooper (2003)
Responding to an attack unfolding in front of staff, such as calling 911A 911 call is "generally minimally burdensome"Actual notice of an impending or ongoing assaultDelgado v. Trax Bar & Grill (2005); Morris v. De La Torre (2005)
Repairing a known gap in an apartment's front doorAbout $15 for a missing glass pane"[A] slight likelihood that an intruder might seek to enter"Vasquez v. Residential Investments, Inc. (2004)

The owner's knowledge

What the owner actually knew is the center of the proof of foreseeability. A Court of Appeal stated that "foreseeability, whether heightened or reduced, is tested by what the defendant knows, not what the defendant could have or should have learned" (Margaret W. v. Kelley R. (2006) 139 Cal.App.4th 141, 158, as quoted in CACI No. 1005). Knowing the particular attacker is not always required. In Vasquez (2004), the owners had no knowledge of the intruder's violent propensities, but complaints about a missing door pane, an aborted entry and assaults in other units were enough to require a $15 repair. Many websites state the rule as "knew or should have known." The court's wording in Margaret W. is narrower, and how far an owner can be charged with facts it never learned is a question a lawyer answers for each case.

Notice of a specific person

The strongest cases usually involve written reports to the landlord or manager about threats or violence by a specific person, and no meaningful response. Complaints about noise or suspected drug activity, without threats or violence, are weaker evidence that violence was foreseeable. Two cases mark the line: Castaneda v. Olsher (2007) 41 Cal.4th 1205 and Madhani v. Cooper (2003) 106 Cal.App.4th 412.

In Castaneda, the California Supreme Court said a tenant's "behavior and known criminal associations may, in some circumstances, create such a high level of foreseeable danger to others that the landlord is obliged to take measures to remove the tenant from the premises." In Madhani, a tenant made "at least six requests to the building managers for help" about a neighbor's assaults, and the Court of Appeal reversed a ruling for the landlords. Our guide to being attacked by another tenant covers this pattern.

The causation rule

Causation means the owner's failure actually contributed to the attack or the injury. In Saelzler v. Advanced Group 400 (2001) 25 Cal.4th 763, the California Supreme Court held that "the plaintiff must establish, by nonspeculative evidence, some actual causal link between the plaintiff's injury and the defendant's failure to provide adequate security measures." The Court assumed the owners had failed to keep the gates locked and to provide enough daytime guards. The plaintiff still lost, because the attackers were never identified and "could have been tenants of defendants' apartment complex, who were authorized and empowered to enter the locked security gates." She could not show it was "more probable than not" that more security would have prevented the attack.

Identified attackers

An identified attacker the owner already knew about is the clearest way to meet the causation rule in Saelzler. The Saelzler owners, the Court noted, had no "advance notice that a particular assailant was on the premises," unlike a security company that had repeatedly ignored directions to keep a specific man out (Rosh v. Cave Imaging Systems, Inc. (1994) 26 Cal.App.4th 1225). In Madhani v. Cooper (2003), the Court of Appeal held it was "up to the jury at trial, not the court on summary judgment, to decide whether it is reasonably probable installing a security camera or removing [the neighbor] from the premises or other feasible remedies could have prevented" the tenant's injuries. With a known attacker, the question becomes what a warning, a camera, a notice to leave or an eviction would have changed.

Other proof of causation

Proof of how the attacker got in, or how long help took, can also meet the causation rule. Video, signs of forced entry or a police report showing the attacker came through a specific broken door or gate ties the defect to the attack. In Sharon P. (1999), the record had "no evidence that her attacker actually used any of the darkened areas to facilitate his assault." Proof that the attacker had no key, fob or right to be there answers the problem in Saelzler. When staff watched an attack and did nothing, the question in Morris v. De La Torre (2005) 36 Cal.4th 260 was whether the failure to act "caused plaintiff to incur greater injury than he would have suffered" otherwise, so minutes and response times matter.

Evidence of notice

Records from the police, the courts and the owner's own files show what the owner was told before an attack. The owner's files, including complaints, emails, incident reports and guard logs, come through discovery, the exchange of evidence in a filed case (Code of Civil Procedure section 2031.010). The table below lists public records that California law opens to a victim or to the public, as of November 11, 2026.

Public records that can show an owner's notice before an attack, who can get them, and the California law that applies
RecordWhat it can showWho can get itLaw
Police calls for service to the propertyThe time, substance and location of each call, and the time and nature of the police responseThe public, unless release would endanger a person or an investigationGovernment Code section 7923.615
Names, statements and diagrams in the police report of the attackWho was involved, what the parties and witnesses said, and where it happenedThe victim or an authorized representative, for the crimes the statute listsGovernment Code section 7923.605
Reports, photographs and 911 recordings in domestic violence, sexual assault, stalking, human trafficking and elder abuse casesOne free copy, within five working days of the request, or ten for good causeThe victim or the victim's representativeFamily Code section 6228
Eviction cases a landlord filed against the attackerThat the landlord was concerned enough about the person to start an evictionA party; anyone who gives one plaintiff's and one defendant's names and the address; a resident with a party's name or the case number and proof of residency; or anyone the court allowsCode of Civil Procedure section 1161.2
Civil harassment restraining orders against the attackerThat a judge found harassment by that person, and whenThe protected person, and through the court fileCode of Civil Procedure section 527.6

Eviction and court files

An eviction case against the attacker can be hidden from an ordinary name search. An unlawful detainer case is the court's term for an eviction. Under Code of Civil Procedure section 1161.2, it is generally closed to the public unless the landlord won a judgment, either within 60 days of filing or after a trial. A civil harassment order issues only when a judge "finds by clear and convincing evidence that unlawful harassment exists" (section 527.6). If the landlord filed an eviction against the attacker, or received a copy of a protective order against that person, that is strong evidence of what the landlord knew.

The evidence clock

Some public evidence of notice can be lawfully erased within months, so the requests go out at once. A city or county department may destroy recordings of telephone and radio communications, which can include 911 calls, "after 100 days" (Government Code section 34090.6; section 26202.6 for counties). It needs approval from its legislative body and the written consent of its attorney. For police body cameras, nonevidentiary video "should be retained for a minimum of 60 days, after which it may be erased, destroyed, or recycled" (Penal Code section 832.18(b)(5)(A)). No California statute we found sets how long a private owner keeps its own camera footage; the system's settings decide. These rules were checked on November 11, 2026. Our negligent security evidence checklist lists who holds each record and how to ask for it in writing.

Security experts

A security expert is a witness who reviews a property's crime history, staffing, lighting, locks and guard records. The expert then gives an opinion on what reasonable security required and whether it would likely have stopped the attack. That opinion is only as strong as the facts under it. The California Supreme Court in Saelzler (2001), quoting Leslie G. v. Perry & Associates (1996) 43 Cal.App.4th 472, said "proof of causation cannot be based on ... an expert's opinion based on inferences, speculation and conjecture." A security expert works from records: prior calls for service, incident reports, guard post orders, patrol logs, repair work orders and the scene itself. The lawyer decides from those records whether a case needs one.

Filing deadlines

Most California injury lawsuits must be filed within two years of the injury (Code of Civil Procedure section 335.1). Some claims have more time and some have less; our negligent security deadlines guide lists each period. The deadline calculator counts the general deadlines from one date, and the dates in any one case should be calculated by a lawyer. Once fault is proved, our guide to when the attacker is mostly at fault explains how a jury divides it.

Ask a lawyer what the owner knew.

No fee unless we recover. If there is no recovery, you owe no fee and no case costs.

Get a free case review

Sources cited

Frequently asked questions

What has to be proved in a negligent security case in California?
The injured person must prove that the defendant controlled the property, that it was negligent, that the person was harmed, and that the negligence was a substantial factor in causing the harm (CACI No. 1000). For crime, the judge first decides whether the owner had a duty to protect against conduct it could reasonably anticipate, and the jury then decides whether its steps were adequate and reasonable (CACI No. 1005).
Does there have to be a prior crime at the property?
Not always; it depends on the safety measure at issue. To require security guards, the California Supreme Court said in Ann M. v. Pacific Plaza Shopping Center (1993) that the needed foreseeability "rarely, if ever" exists without prior similar violent crimes on the property. A cheap fix needs far less. In Vasquez v. Residential Investments, Inc. (2004), complaints about a missing door pane, an aborted entry and assaults in other units were enough to require a $15 repair.
What if the attacker was never identified?
Causation becomes harder to prove. In Saelzler v. Advanced Group 400 (2001), the plaintiff lost because unidentified attackers could have been residents with a right to be inside the gates, so she could not show more security would more likely than not have stopped them. Other proof can fill that gap: video of the route the attacker took, signs of forced entry, or evidence that the attacker had no key or fob.
Is a security expert needed to prove a negligent security case?
It depends on the case, and no expert can replace facts. The California Supreme Court in Saelzler v. Advanced Group 400 (2001) said causation cannot rest on "an expert's opinion based on inferences, speculation and conjecture." A security expert's opinion is useful when it is built on records: prior calls for service, incident reports, guard post orders, and repair records for lights and locks. The lawyer decides whether a particular case needs one.
How can I get the police calls for service to my building?
Ask the police agency in writing under the California Public Records Act. Government Code section 7923.615 requires agencies to make public "the time, substance, and location of all complaints or requests for assistance" and the time and nature of the response, unless release would endanger a person or an investigation. In a filed case, a subpoena is another route to the same records.
How long are 911 recordings kept in California?
A city or county department may destroy recordings of telephone and radio communications after 100 days, with its legislative body's approval and its attorney's written consent (Government Code sections 34090.6 and 26202.6). Agencies may keep them longer. Recordings that are evidence in a filed claim or pending lawsuit must be preserved. Because the window can be short, requests for 911 audio go out as soon as possible.
Have a question about your case?

Speak with an attorney. The review is free and you will get a direct answer.

(424) 235-7879

A confidential contact form

Any name, and one way to reach you. Nothing happens until you say so. A licensed attorney reads every message and reviews each confidential contact within one business day.

  • No fee unless we recover. If there is no recovery, you owe no fee and no case costs
  • Confidential. You can stop at any point
  • Spanish-speaking staff answer the phone
Or call or text the firm directly(424) 235-7879

Available 24 hours a day, 7 days a week. Text the same number if a call is not safe.

One is enough. Give a phone number, an email, or both.

Is it safe to call this number?
Do you already have a lawyer on this matter?
You are

The rest is optional. It helps the attorney prepare, and you can leave every line blank.

Submitting this form does not create an attorney-client relationship. An attorney-client relationship is formed only by a signed written fee agreement. Prefer not to type? Call or text (424) 235-7879.

Call nowText us