Written and reviewed by Josh Kohanim, Esq., California Bar No. 328609 · Reviewed
Sources of these reviews
Clients wrote them. We publish them with two changes and no others: the name is reduced to a first name and a last initial, and where a statement runs long, whole sentences are dropped from the end. Nothing inside a quote is reworded. One review contains a small grammatical error, and it remains, because correcting a client's words is a bigger problem than a typo.
No one was compensated. That is the disclaimer this firm publishes under every set of testimonials on the site, and it means what it says: no discount, no gift, no credit against a bill, nothing in exchange for a statement. If that ever changes, the disclosure changes with it.
Limits of a review
A review is evidence about service: whether calls were returned, whether the process was explained, whether the person felt like a client rather than a file number. Read this page for that, because those are the things that make a hard year harder when a firm gets them wrong.
A review is not evidence about value. None of these clients had your injury, your insurance coverage, or your fault dispute, and a satisfied client says nothing about what a different claim is worth. That is also why no lawyer in California may advertise a promise about outcome: Business and Professions Code section 6157.2 bars any warranty of success regarding the outcome of a legal matter. If a firm's marketing implies one, notice that before the star rating.
Checking a law firm
Reviews are the easiest signal to collect and the easiest to inflate, so they should be the last thing you rely on rather than the first. Four checks are more useful, and all four can be done in an afternoon.
| What to check | Why it matters | How |
|---|---|---|
| The bar license | Reviews say nothing about discipline | Search the State Bar by number |
| Who handles the case | Many firms hand you to a case manager | Ask on the first call |
| The fee agreement | The fee and costs are set there | Ask to read one before you sign |
| Results with the first offer | A recovery alone teaches nothing | Ask what was offered first |
For this firm, the bar record is public at apps.calbar.ca.gov under License No. 328609, the firm's founder and trial attorney is described on Josh Kohanim, Esq., how the firm charges is set out on our firm, and the opening offer in each published case is on case results. Run the same four checks on every firm you are considering, including this one.
Reading a reviews page
Be skeptical when the numbers do not reconcile, or when a firm claims thousands of reviews and its listing shows a fraction of that. Be skeptical when the faces beside the quotes are stock photographs or generated images, or when every review is five stars and none mentions anything that was hard. Nine statements are nine statements, and a review count is not proof of skill.
Complaints about our service
Say so directly, by phone, to the firm. A complaint we hear about is a complaint we can fix. The same applies to anything published on this site: if a page here is wrong, tell us and we will correct it and note that we did, under the policy published at editorial standards.
Lessons from these reviews
The people quoted here hired this firm after being hurt, and they said the process was explained to them, their calls were answered, and they were treated like people. That is worth something, and it is worth less than the four checks above. Do both. The questions injured people ask most, answered with the code sections behind them, are on the FAQ.
If you were hurt and are deciding what to do next, tell us what happened and when. There is no fee unless we recover.